Description
Essentials IT Support Plan – $29/month
Perfect for individuals and tiny offices (1-2 PCs) who need occasional support with predictable pricing.
What’s Included:
- ✓ Priority ticketing (3-5 business day response)
- ✓ Discounted hourly rate: $110/hr (save $10 off standard $120/hr)
- ✓ Remote-first troubleshooting
- ✓ AI-guided self-help with 709IT Assistant
- ✓ Optional device monitoring add-on ($5/device)
Who This Is For:
- Individuals working from home
- Tiny offices with 1-2 computers
- Simple IT needs with occasional help
- Budget-conscious professionals
How It Works:
- Subscribe monthly ($29/month, cancel anytime)
- Submit tickets through our online portal
- Get priority response within 3-5 business days
- Pay discounted $110/hr rate for actual time used
- Access AI assistant 24/7 for instant guidance
Larger projects quoted separately. Need faster response? Check out our Priority Business plan.
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